Hi,
View and Download Gigaware 43-122 user manual online. USB Stereo Headset with Microphone. 43-122 Headsets pdf manual download. Also for: 43-122.
First, I would suggest you to check if the Microphone is listed in the recording devices. Right click on the volume icon on the right bottom of the screen. Click on “recording devices”. If the device is listed, right click and select “Set as default” and then check if the issue persists. If it is not listed, right click on an entry and check against “Show disabled devices” and “Show disconnected devices” and then check.
If the Microphone is still not listed, then I would suggest you to check the device status in device manager. Refer to these steps:
a)Press Windows key + X, select Device manager.
b)Expand the “Audio Input and output devices” section to locate your Microphone.
c)Check if there is a yellow exclamation mark or a red cross mark over it.
d)Right click on Microphone and select properties.
e)In the General tab, check the device status.
As ZigZag pointed out, in most of the cases, this kind of issues are caused due to a corrupt or incompatible driver. I would suggest you to visit the computer manufacturer’s website to download and install the latest audio driver. If it is a custom built computer, visit the audio card manufacturer’s website to download the audio driver for that particular mode.
Try these steps and let us know the results. We’d be happy to help if you need any further assistance.
Active12 days ago
I have a USB headset (made by Gigaware) which has been working fine for years in my Win 7 machine. But now the device shows up as 'C-media USB headset' in the 'unknown' devices part of Device Manager with no drivers and any automatic search is unable to find the drivers. Note, the driver always listed as 'C-media USB Headset'.
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My hunch is that either PNP is not working fully--uninstalling and re-inserting does put the device back into the unknown part. Or driver files are not being found online. I have downloaded software from cmedia.com.tw but those did not work. Also, note I never needed any installation media nor were they supplied.
The headphone is fine--works fine in my Windows 8 Acer W510 tablet.
May be I could delete some registry key and/or some driver dll files to remove some caching to start from scratch but don't know which files to delete?
* Some more info On all the USB Ports not only is the headphone is recognized as 'C-media' but also, for some months, my Nokia Lumia 920 is not being recognized as a device--the phone used to. So, perhaps, there is some PnP issue?***
Any idea?Thanks.
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IrfanClemsonIrfanClemson
1 Answer
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Figured out the problem: It was the USB mouse in my computer which was the culprit. While the mouse itself worked fine it was disrupting other USB devices to work. Specifically, my Nokia Lumia 920 phone, which was recognized before, stopped being recognized while connected via a micro USB cable. Similarly, the C-media Headphone device started showing as an 'unknown device'.
I replaced the mouse with another USB mouse, and voila!, computer not only recognizes the Lumia 920 (though I had to download some software for that) but also the C-Media headset started showing correctly.
BTW, another user had reported similar problem elsewhere on the web, related to his/her mouse crashing. That gave me the clue.
@Karan: Thanks for your help again.
IrfanClemsonIrfanClemson